Our experience with Lerch has been very positive thus far. We picked up our new Durango today. The salesperson, Miriah, was great to work with and communicated well. The person giving us the tour and review of our new camper was very knowledgeable and knew the camper well. When leaving we discovered the tire was flat but they were quick to agree to get us a new tire–just delayed us a bit. Very, very pleased so far! Thanks Lerch–looking forward to camping in our new camper!