Dear Mr. Lerch,

I’m sorry to say that I did not buy a trailer from you. However, I do want to point out the extremely professional job that your salesman Randy Benfer did for us. He is exactly the type of person I enjoy working with on a large purchase of this sort. He was always courteous but never pushy. He answered all our questions and went beyond the average in looking up and researching additional information. He always responded promptly when we called and was quick to offer special arrangements so that we could shop at our convenience (even though we live far away). If it wasn’t for a new left over trailer with a new warranty against your used trailer we would certainly have purchased from him. Even with those facts it was difficult to not give our business to Randy and your company. All of your employees were very helpful and the store has a most comfortable atmosphere about it. Thank you and Randy for a helpful and pleasant shopping experience. You can be sure that we will we back when we are ready for our next camper.

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