Lerch RV Customer Reviews

Referred to by a friend.  Lerch RV was very friendly and there was no pressure to buy.

Buying more RV’s over my RVing journey than I would like to reveal. Being older now, we thought our RV days were over. But we got the fever again and decided to look for a smaller used unit. Traveling 150 miles to Lerch RV, proved to be well worth the trip. We found the RV that was perfect for our smaller truck, was given a very fair deal. The after sale helps and responses were much more than expected on a used unit. I would make the trip again and highly recommend Lerch RV…

We are super excited to have found a camper for our family. We love it. Have used it every weekend since we purchased, we will be back to make more purchases.

Sales was very patient in dealing with us. We were there numerous times throughout the last three months. And we were taken care of each time. Once financing came through, the whole team stepped up and did what they do best; take care of the customer.

This is our 2nd purchase from Lerch RV and as always everything from Sales to Service is 5 Stars. Everyone is on their toes and at the ready to help. Appreciate it…. That’s why we came back!

From day one Lerch RV has treated me well. The service technician, the financial personnel,sales team and greeters at the front door. Everyone was great,even if i was just there to view used campers in the rain. When I did purchase one , everyone treated me with respect and dignity. Thank you all for everything.

1st time buying a trailer. visited 3 different dealerships in our search. Lerch has a great selection of trailers to choose from. They have a very welcoming lobby with a no pressure approach to sales. You’re able to go out and spend as much time as you like going through the campers. Miriah was very helpful answering our questions. They were very thorough going over our trailer with us out in the bay. They answered all our questions. I even had a wiring problem with my truck trailer brake system that they fixed free of charge. I definitely would recommend Lerch for anyone in the market for a camper.

The experience with buying an RV was with no problems and everything went well, Thank Erma and Lerch RV so much for this to happen.

What a great experience! Easy to work with and very nice people from the receptionist to the service!

Great buying experience. We are first time buyers and couldn’t be happier. No pressure sales. We actually went to the dealership 3 times before making a decision. We never had any pressure and all of our questions were answered. Great buying experience and we will continue to be customers from here on out. A big thanks to everyone at Lerch RV!!

We went to Lerch RV to trade up to a nicer model that would be easier to set up. We found just the one! Our whole experience was wonderful. The staff is so friendly and helpful. I’d definitely recommend them!!!

I would like to thank Emma Brothers and the staff for the easy transition from our 2011 Summerland camper to our new used camper to our 2014 V-nose light we cannot wait for the 2019 season two-start again thank you for the easy transition  looking forward to  doing business  in the future

Excellent staff. Everyone was very nice and helpful and answered any questions we had. The process of looking at RV’s through finalizing purchase went very smooth. The dealership picked-up of our trade to the delivery of our new destination trailer couldn’t have gone any better.  Person delivering the new trailer was extremely nice and helpful. He did an excellent job of placing the trailer where we wanted it to be even though we had a somewhat challenging lot for it to be set-up on. He stayed with us until he was sure we were satisfied and had no more questions. Thank you for everything!

We have been customers of Lerch’s for almost twenty years. We recently purchased our third Travel Trailer from them. We have been extremely impressed with the quality of our previous campers. Our technician, Shawn, have done a wonderful job keeping our trailers in good working order. The staff always goes out of their way to be friendly and makes every effort to accommodate our needs. Thanks to all.

We had “shopped” for a camper for some time visiting numerous camper dealerships but when we visited Lerch RV we felt right at home.  They let you browse the entire inventory without being bothered by salespeople if we needed a salesperson they were there to answer your questions.  From the moment we arrived and they handed us a clipboard outlining their inventory as well as a place to take notes I knew this was the dealer we would work with to purchase our camper. They are great people to work with and you won’t be sorry you did!!!

We just purchased our first new camper and were very pleased with the service we received from the time we walked into Lerch RV. The service department was extremely helpful in answering all our questions and making sure we were 100% happy with our purchase before we pulled out!

From the time we walked through the door, everyone treated us like we were family. There was no pressure to buy as we got to walk through without someone and discuss our options between ourselves. After looking at new and used models we found a used camper that is just right for us. The sales/finance staff was absolutely wonderful to deal with. When we picked up our camper, our service tech Mike was very thorough and pleasant. We wish all our buying experiences were as great as the one we had at Lerch RV.

Had a great experience at Lerch RV with Randy purchasing our first camper. Everyone is very friendly and helpful! Derrick did a fantastic job going over everything with us.

We had a very enjoyable experience. very friendly and helpful

Great experience from beginning to end, not pushy, always available for questions.

Thankful to have such a great selection of campers in our community and to have experts in the world of RVs. Thanks Lerch’s!

As seasonable campers, my wife and I had been looking for a new camper to upgrade our home away from home. Fortunately, Lerch RV had exactly what we were seeking. We purchased a new Sprinter and have been living our dream since. From the moment we first saw the camper at a local RV show – thru delivery, the experience has been top notch. Questions and concerns were answered promptly. Would recommend Lerch to anyone seeking a truly positive customer experience.

Fast friendly service!

We have purchased 2 campers from Lerch RV and both times they were the best.

Had an excellent experience buying our Passport 2400BH. Did most by email. Very quick to respond and answer questions. Very thorough walk through at delivery. Would highly recommend Lerch RV.

We haven’t gotten to the “service” part just yet since we will pick up our new camper on April 10th, but the shopping, sale, financing part of our experience has been fantastic!! We are so glad we chose LERCH RV!

WE WENT TO THE RV SHOW IN HARRISBURG AND LOOKED AT A LOT OF CAMPERS. BUT, LERCH RV WAS THE ONLY ONES THAT EVEN WOULD TALK TO US. WE DECIDED TO GO TO MILROY AND LOOK AT OTHER CAMPERS TO SEE IF THEY HAD ONE THAT WE LIKED BETTER THAN THE ONE AT THE SHOW. WE BOUGHT THE ONE WE LIKED FROM THE SHOW. ERMA WAS GREAT. SHE HAD ALL THE ANSWERS TO ANY QUESTION WE ASKED. WE COULDN’T ASK FOR A BETTER SALES PERSON. SHE WANTS HER CUSTOMERS TO BE SATISFIED WITH WHAT THEY PURCHASE. WE HAVE OUR CAMPER ON A PERMANENT SIGHT AT RAYSTOWN LAKE WHERE WE HAVE BEEN GOING EVERY WEEKEND SINCE THE MIDDLE OF APRIL. WE LOVE THE NEW CAMPER. IT HAS SO MUCH ROOM AND WE LOVE SPENDING TIME IN IT. AS A MATTER OF FACT, WE ARE GOING TO SPEND THIS YEAR’S VACATION THERE WITH OUR DAUGHTER, SON-IN-LAW, AND GRANDDAUGHTER. THEY HAVE NOT SEEN IT YET. I CAN HARDLY WAIT FOR THEM TO SEE IT AND SEE HOW MUCH MORE ROOM WE HAVE IN THIS ONE. THANK YOU LERCH RV AND A SPECIAL THANKS TO ERMA FOR THIS GREAT EXPERIENCE.

This is our 2nd purchase with Lerch’s. Very professional and no hassle with someone following you around the lot everything is unlocked to look at. Everyone is friendly and easy to work with. We recommend Lerch’s to everyone.

Our first RV purchase went smoothly due to the staff at Lerch RV helping us through the process.  Shortcomings we discovered in our newly purchased 5th wheel were addressed successfully in a timely manner. Would recommend Lerch RV to family and friends!

The folks at Lerch RV are just wonderful and very accommodating.  I loved the no pressure sales team, they were open and honest with my questions. We love our new camper and are looking forward to many good times in it. Thank you all very much

Our second purchase from lerch’s in four years was again just amazing! Everyone that works there were just so kind and helpful. Just an added extra touch is When you walk in coffee is awaiting. I like how when you tell them what your looking for they take you out and show you where to look then you can enjoy looking over the inventory without a sales person, I really like that the most cause there isn’t any stress. We bought used both times and they were very clean and totally ready to go! Thank-you Lerchs for being I feel the best!

This is my wife and I 3rd RV purchase. We worked with Erma and Randy they made the buying experience a pleasure. Their service and sales are 10 stars in my book. We will always recommend them to anyone looking for a new or renowned RV

This dealer is 100% pleasant to deal with. No pressure all pleasure.

Lerch RV went above and beyond to show us details about our camper, they did a wonderful job at servicing and cleaning the camper. If you are thinking of buying an RV, make Lerch RV your first stop, you will not be disappointed.

The wife and I decided we needed an upgrade. Asked around and EVERYONE we talked to said go to LerchRV!! So we packed up the family, met Mariah, was given 0 sales pressure at all. She made it very pleasant, no rushing, we took our time until we found what we liked. After which she helped us do some figuring, and now we have a camper that we stay in and love every weekend. From initial walking in to the service tech walking me through it, the Leet’s love their camper!! Thanks again.

From the moment we walked into Lerch RV to view campers until the moment we left with camper hooked up to our truck, the customer service was incredible! As a first time RV buyer, the staff really took the time to explain everything to us! Sandy at the front desk greeted us with a smile every time we stopped in, Mariah was great at selling us the camper, Beth was so helpful with the finance end of things and Jakob was wonderful at showing us how everything works! Thank you Lerch RV for your amazing service! We highly recommend!

We were amazed with Lerch RV. As soon as we arrived and found out we could explore ourselves on the lot, we knew we found the place for us. When we came back in and they already reduced the price for us, wow!! Friendly, efficient, informative, best prices and value is what you will find at Lerch RV.

They were very helpful. I would recommend them to everyone.

Excellent Sales & Customer Service Experience.   After setting up our RV on our seasonal river lot site in Montgomery, PA,  we found our gas hot water heater would not light.  After contacting Customer Service & Parts Department, we were sent a new part with a return label to send the defective part back.  My husband was able to install the new piece & the water heater has been working fine.  Thank you to all at Lerch RV.

We love our 40′ Sportsmen RV!

Very friendly and helpful. Has a large variety of inventory.

We were very satisfied with our experience at Lerch RV. We were allowed to browse the stock unhindered. When we made a decision, we were treated courteously and professionally. We were never pressured. When we went to pick-up our RV, the tech (Derik) who showed us through the operation and features of our RV was very knowledgeable. He answered all our questions patiently and thoroughly. We would highly recommend Lerch RV to anyone and everyone. Thank you.

Very friendly atmosphere. Service was great.

We visited every dealer in the area in our search for a new RV. The other dealers customer service and general organization came no where close to Lerch. From the moment you walk in the door the staff make you feel welcome. So glad we decided to purchase from Lerch RV.

My step son had bought a trailer from Lerch and to know him you know he did his research. Since that time he and his wife consistently have praised Lerch RV. My wife and I have been to a many shows and dealerships through the years. Our last purchase, though the 5th wheel we got was great the people at the dealership weren’t. As a matter of fact I sent a complaint to management about the sales person and another. So because of Sean’s comments we thought we’d try Lerch. OMG what a difference, no pressure, here is a clipboard and paper a golf cart is available go look see and come with your questions, All the staff were happy to answer questions and to help you no matter who your sales person is. The mechanics are on the ball and knowledgeable about all that the RV has and needs. They even go the extra because they can. I’ve seen the work they do and I see that they care about it. At my age I hope I don’t need to buy another RV but rest assured I will bring this one back here for all it’s needs. With that said I shouldn’t have to buy another but if I do it will be from Lerch RV.

Wonderful experience. Zero sales pressure. THANK YOU!

Sales rep was very nice and we were very grateful to have worked with her.  We appreciate all she did for us.  Overall rating I would give Lerch RV a high score.  Thank you!

We have been to many RV dealer in the area over the past 6months looking for a traveler camper. We are planing to travel in are retirement and was looking something within our budget. When we arrived at Lerch RV we were aproched by Randy we told him we were just looking around and he directed to the RV we had seen on the Internet and a form for to use to help us keep track of the ones we liked. What we liked their was no one pressured us into anything as we had found in other RV dealerships. They were their to answer our questions and willing to help us make the best deal and they did. Great guest service from start to finish. We have already told friends that are looking to go on Leech RV web and check them out.

We outgrew our first camper (previously bought from you in 2000) and passed it to my son. We returned to you to upgrade and found a beautiful pre-owned Springdale at a price we couldn’t turn down!!!! The whole staff, from the time you walked in the door until our camper was set up at our permanent camp site, was very friendly and helpful!!! The camper is perfect!! Everything works well and we give the camper and company 5 stars!!!

I bought my Outback RV a few years ago from Lerch.  I wanted to thank and commend your parts staff (Megan) for the excellent service provided last week.  A branch struck the bathroom roof vent on my camper and cracked it and after providing photos, Megan was able to identify the part I needed and ship it to me free of a shipping charge.  My wife and I are most appreciative and caring your staff provided and it is extremely rare nowadays!  When we’re ready for a new camper, we will definitely be back to see you folks!  Thanks again!…Ken and Patrice H.

Bought our travel trailer a little over a year ago. Got a great price at the Hershey RV show and the follow up service has been great. Had a couple of warranty issues and the folks at Lerch were very helpful getting repairs done in a timely manner.

So worth the almost 5 hour each way drive. Told Randy what we were looking for, and he kept us updated and found us the perfect fifth wheel.

Professional, caring, knowledgeable and honest staff. Will definitely come back again! Thanks Derick for your instructions on how to operate our first RV!

In my lifetime I have purchased hundreds of items from new and used vehicles to homes and motorcycles and without a doubt my experience at your dealership exceeded any I’ve had! The way your team conducts business should serve as a model for anyone selling anything, from the moment we arrived we never felt any pressure, no attempt to up sell and additional products or services and no salesperson hovering but most importantly the staff listened to what we had to say and asked questions to make sure they we would be able to point us in the right direction. We traveled about 2 hours and after visiting several other local dealers I have to say as long as you are in business you have a customer for life! I will also recommend Lerch RV to family, friends and strangers. Thank you for an amazing experience from start to finish.

We had a great experience purchasing our first camper and the staff at Lerch RV were great. I would highly recommend.

From the very first your staff has been very helpful through every step of the purchase of our travel trailer. We have told all of our RV buddies about you. Thanks for everything and see you in the Spring!

Picked up our new 2020 Durango 333 RLT fifth wheel last November. Financing rate was best offer I got anywhere. Sales dept. was easy to work with and had no problem making all the changes I requested. The service dept did an excellent job making the changes and explaining the operation of the RV. Would not hesitate to deal with Lerch RV in the future

We were very pleased with everything from start to finish. Thank you from some Happy Campers!

Had a great experience with Lerch RV with my first RV purchase! Chris was very helpful and accommodating, listened to all our needs and requests to get us the best RV for us. Will definitely recommend Lerch to anyone interested in RVing!

From the receptionist , and sales to the business office we found all to be very professional, no pressure, helpful and accommodating individuals who were knowledgeable in answering questions and informative regarding answers to questions we did not even know to ask as new RVers. Great Team.

Excellent customer service and very friendly, helpful staff. Positive experiences every time we come in.

2nd time buying here. Very easy to work with and not pushy at all.

I always felt uncomfortable with salespeople, especially when purchasing a car. Still, the sales staff at Lerch all work together, even if your salesperson is busy with other customers, anyone in the office is willing to help you or answer any questions that may have, and there is a no-pressure experience.

Our first purchase from Lerch RV; after all our research, they had the RV that met all our needs. We’ve only had a few conversations with the service department; one wasn’t as helpful as I was hoping, I do feel though if we ever need to have work done on our RV, they seem to be very helpful in answering all questions that you have, and wanting to solve your issues. Looking forward to a lasting relationship with Lerch RV

We just bought our first new RV and Lerch RV couldn’t have made it easier! From the RV show until we drove off the lot they were fantastic! Extremely friendly and helpful! My husband said as we were leaving they treated us like we’ve been customers for years! I would recommend them to anyone! The staff made us feel like VIPs from the time we met Steve at the show, to when we walked in to pick up our new Camper all the way until we were leaving with our new home away from home!

Everyone was very friendly and helpful!

Great service, beautiful trailer! No pressure shopping. Highly Recommend!

A very nice experience.  Everyone is very friendly and helpful.  They explained everything about the camper during our walk-thru We enjoyed working with them.

We have been searching for a different fifth wheel floor plan tor a while, and found exactly what we were looking for at Lerch RV.  Troy, our sales associate, was outstanding to work with; no pressure and very knowledgeable.  The unit we looked at sold but he was able to locate another, and it arrived shortly thereafter despite the COVID-19 challenges.  Staci did an awesome job with closing the deal, and Chris provided a very thorough walk through in the new rig and expertly demonstrating all the features.  Nate helped us up with needed supplies while the team was busy hooking up our new rig!  The experience was enjoyable and stress-free!  By far and away, this was the absolute best experience we’ve ever had!  This is our fourth camper, so we’ve worked with quite a few dealers and Lerch is absolutely the best!!

Very pleased with the way they treat their customers. Miriah , Beth and Jakob made the purchase of my new RV a pleasure.  All were very helpful from start to finish. Would highly recommend Lerch RV.

We walked in on a Saturday,  and we were welcomed with pizza and drinks, not attacked by a sales team, we were shown a few campers and then had zero sales pressure during our walk across the lot checking out different campers. Once we were certain we had picked one out, Erma and her staff made the deal happen, with all of our questions ans concerns answered as first time buyers. We will be picking up our camper this week!! Would recommend to any and all interested

Five stars all around.  My parents bought campers from Lerch RV many years ago.

This is the best camper dealership around. All the people at Lerch RV are wonderful.

We were extremely impressed with the wonderful experience we had purchasing an RV! The friendly staff and knowledge of the employees were phenomenal. Overall, this was a very good experience and we will be recommending Lerch RV to our friends and families!

Our experience with Lerch has been very positive thus far.  We picked up our new Durango today.  The salesperson, Miriah, was great to work with and communicated well.  The person giving us the tour and review of our new camper was very knowledgeable and knew the camper well.  When leaving we discovered the tire was flat but they were quick to agree to get us a new tire–just delayed us a bit.  Very, very pleased so far!  Thanks Lerch–looking forward to camping in our new camper!

Troy was a very helpful salesman. He answered all the questions and unexplained options in the walkthrough. Parts were a big help with missing items. Beth in Finance was very helpful in explaining all the extras. Great staff and very pleased with Lerch RV.

Our buying experience from Lerch was fantastic! From sales to service and parts to paperwork, we felt that we were in capable hands the entire way. We got a great walk-through of our unit at pick up and as seasoned RV owners, we learned a few things. We highly recommend Lerch RV.

Great experience buying our first RV!!

Everyone we dealt with was very friendly and courteous and very willing to answer all our questions.  The physical location is very neat and clean and welcoming. We would recommend Lerch RV to anyone looking to buy a new or used RV.

Love this place!!! Everyone is so helpful and nice!!!!

Thank you, Troy. Chris and everyone at Lerch RV for your excellent help and service. We Love our Keystone Outback 299URL. Such a beautiful camper, and well worth the trip coming to pick it up. I would highly recommend Lerch RV to family and friends.

Being our first camper purchase, we didn’t know what we wanted or needed in a camper. We so appreciated having the freedom to walk through many campers and get a real feel for what we wanted in a travel trailer. Once we had a unit that we were interested in, the sales person was great and answered all of our questions, and we had a lot! We purchased a beautiful travel trailer a couple of days later and everyone at Lerch RV was great with us! Thanks for making this a positive experience, we can’t wait to get our trailer and start our new adventures!

I really love our new camper! Everyone was very knowledgeable on the whole process and it made the process very easy especially with 4 kids along. The kids were very excited to go camping in their new camper which meant the world to me seeing them happy. Thanks, Lerch RV!

Excellent place!

Hubby and I just bought our first camper at Lerch today! We forgot to get our picture taken before we left, we were so excited! But we’re super excited to take it out! The folks there were great, and we decided to buy from there because my parents had such good things to say about this company! They also bought their first (new) camper at Lerch 4 years ago!

We are picking up our new Nitro this Thursday and cannot say enough good things about Lerch. From sales to service it has been a great experience. No pressure, great walk through of the Nitro before we finalized all the paperwork and the above and beyond help from Nathan, Parts Manager with our hitch – just first class service. Highly recommend Lerch RV.

We have bought 2 new campers at Lerch RV and the experience has been great! They are attentive to every detail. Prices are competitive with other area dealers. They have a large selection so you can find what you need. We would come here first if in the market for a camper again.

Just purchased our 3rd RV from Lerch RV. We started RVing with a 26′ travel trailer to our brand new 2021, 36′, 5th wheel Keystone Sprinter. The sales, financing and service at Lerch are excellent and would recommend Lerch to anyone looking for a great price and great service!

Excellent low pressure sales staff with a well stocked parts department.

Sales, service, and all personnel are exceptional. Everyone is so friendly, knowledgeable, and very customer-oriented that it is a pleasure to visit for service or other needs. Appreciate the Lerch RV experience.

This is our second experience with Lerch RV and the people here are awesome to deal with. They are very helpful and very informative. Thanks Chris, Shawn and Hannah.

We couldn’t be happier with our new fifth wheel and the outstanding customer service from all the staff at Lerch RV!

Very friendly to work with.

Staff was extremely friendly and made buying our first camper a breeze. Will definitely be a returning customer.

Just purchased our 1st RV!!! Everyone at Lerch has been wonderful!!! Took their time with all of our questions.. No pressure. Highly recommend!!!

Excellent customer service and staff if very knowledgeable. Erma will help get you in the right Rv!

We would highly recommend Lerch RV for your next RV!  They have wonderful customer service there, will help in any way they can. We just purchased our new RV there and they made the process very easy and smooth!  All the employees there were very friendly and helped in any way they could.  So head on over there to see what they got!  They have a huge selection of many different types of RVs to suite anyone’s needs!

We bought our Catalina camper about a month ago. Purchasing the camper was quick and easy. Sales staff and financial staff were very polite and friendly. This was the second we have purchased from them.  I will tell everyone looking to buy a camper to go to Lerch RV.

Everyone was so kind and had great attitudes. They work with you to find you the perfect camper. We will definitely be a returning customer 😀

As first time RV buyers our experience at Lerch RV was the greatest. Excellent inventory, something for everyone. Sales, Finance, and Service were committed to making the process painless and enjoyable.

We would recommend Lerch RV to everyone.